Privacy Notice

Your Privacy Matters

Diamond Trading Company Botswana (DTCB) is committed to protecting the privacy, confidentiality, and security of personal information in accordance with the Botswana Data Protection Act (DPA) and applicable data protection principles.

1. Introduction

Please read this Privacy Notice carefully to understand how we collect, use, share, and protect your personal data, as well as your rights regarding that data.

We are committed to transparency and aim to help you understand what personal data we collect, how we use it, and your rights.

2. Who We Are

DTCB operates in accordance with applicable data protection laws and act as a Data Controller.
We have appointed a Data Protection Officer: Mr. Robert Boakgomo.

3. Personal Data We Collect

We may collect personal data through email, telephone, forms, and user registrations. Data collected may include:

– Full name
– Email address
– Phone number
– Nationality
– National ID/Passport Number
– Gender
– Date of Birth
– Location
– Marital Status
– Physical and Postal Address
– Academic details
– Work experience
– Emergency contact details

4. How We Use Your Data

We use personal data for application processing, communication, identity verification, service improvement, and legal compliance.

5. Legal Basis for Processing

We process personal data based on a specific legal basis. If the legal basis is consent we will ask for written consent from you as a data subject.

6. Your Rights

We may share data with regulators and trusted third-party service providers for operational purposes.

Under the Botswana DPA, you have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Withdraw consent at any time (where processing is based on consent)
Object to processing of your personal data, including for direct marketing
Request erasure (right to be forgotten) where legally applicable
Lodge a complaint with the Data Protection Officer (DPO) or Information and Data Protection Commission or handle it through our internal process

7. Data Retention

We retain personal data only as long as necessary for its intended purpose or as required by law.

8. Data Security

We implement safeguards including secure systems, restricted access, and staff confidentiality practices.

9. Contact Information

For queries or requests, contact us via email: [email protected] or ask at reception to talk to the DPO.

Whistle Blowing Hotline

Report unlawful or unethical activities:

DO NOT STAND BY AND WATCH CRIME TAKE AWAY YOUR SPARKLE!!!

Report Here

Sorting and Valuing
The key activity of DTC Botswana is Sorting and Valuation of rough diamonds. When diamonds arrive from the mines, they are sorted into different categories according to their carat, cut, clarity, and colour (4Cs).

DTC Botswana focuses on attracting, retaining and developing inclusion and diversity in our daily operations. Being an inclusive organization means breaking the norms on how we do business, developing policies and procedures that accommodate individuals of any kind and most importantly being diverse with our thinking, our interactions and our drive to build all employees. We have zero tolerance to discrimination of any type, bullying and harassment. These are our main drivers of our inclusion and diversity strategy.

“This Solar PV Plant initiative is expected to contribute towards the DTC Botswana’s goal of reducing carbon emissions and protecting the natural world. Phase 2 will commence in September 2021 and will increase the capacity of the plant to 950 kWp, which will enable the plant to meet 100% of DTCB Botswana’s energy demand during the day and reduce overall energy consumption by about 48%” said DTC Botswana Senior Manager Technical Services, Ms. Prudence Mabua.

As part of DTC Botswana’s Social Investment strategy to promote equality and diversity, the year 2021 became a milestone as DTC Botswana announced the Botswana Football Association Sponsorship. The sponsorship runs over a 3-year period to the tune of P P2, 430, 000 commencing with the 2022/2023 season. The sponsorship will also fund the development of the Grassroots Football Training Programme in primary schools within the 17 BFA Regions countrywide to benefit the girl child. This initiative is a step taken towards DTC Botswana’s commitment to Gender Equality. Therefore, this sponsorship intends to fund and encourage Women & Girls’ football initiatives, while increasing Women’s participation in sports.